Case Study: Technical University
Of Sofia

Challenges:

  • Purchased an instrument from Micromeritics because of:
    • The range of products and services
    • Product quality and reliability
    • Innovation and product performance

Use Case:

  • Also evaluated the following vendors:
    • Quantachrome Instruments
    • Beckman
    • BEL-Microtrac/BEL Japan
  • Has had an outstanding personal experience with Micromeritics.

Results:

  • Rates the following Micromeritics capabilities as compared to other companies they considered prior to purchase:
    • Scientific and technical support: highly differentiated
    • Ease of communication: highly differentiated
    • Responsiveness to inquiries: highly differentiated
    • Delivery, install, and service: highly differentiated
    • Product performance: highly differentiated
  • Extremely satisfied with the performance of their Micromeritics instrument in meeting their needs.
  • Micromeritics instrument met 100% of their expectations for analytical results.
  • Rates the following results or throughput gains of their Micromeritics instrument in regards to the effect on their businesses return:
    • Improve scientific results: greatly helped
    • The timely process of samples: greatly helped
    • Gather data that resulted in useful info: greatly helped
    • The interpretation of results: greatly helped
    • Reliable up-time performance: greatly helped
  • 100% confident that Micromeritics will continue to meet their future needs in particle characterization.

Testimonials:

“My collaboration with Micromeritics just started.
My expectations are for fruitful common activities
and benefits.”

Source:

SYLVIA BOYCHEVA, Associate Scientist, Technical University
of Sofia

 

Published: April 6, 2015     TVID: EF5-47A-B35

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